At Batery Casino our goal is to make your gaming experience enjoyable and exciting, but we support the principle of responsible gambling and believe this form of entertainment should be practiced with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder characterized by a strong dependence on gambling, difficulty limiting the money or time spent playing, and which can have harmful consequences not only for the player but also for their loved ones.
That is why we provide tools that limit, reduce, or stop our members' gambling activities at their request. Indeed, each player has the possibility to:
- Choose to suspend gambling for a set period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be implemented as soon as it is received. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself the following questions:
- Have I tried to cut down or stop gambling and failed?
- Am I betting more and more money to achieve the same level of excitement?
- Do I hide from my family or friends the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our tools to limit yourself or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about any gambling-related issues. We will listen without judgment and will strive to provide every possible solution and assistance. Feel free to contact us via live chat or by email at [email protected].
